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. About us: We are a small family business based in a workshop in We are in the final throws of designing our new website, due to launch January 2016, with an aim to explore new intoxicating aromas in more ways.....hope to see you there. 
The Alchemistress 2015
Terms and Conditions Contact us at : The
Alchemistress Email. info@thehedgwitchesgarden.co.uk
Make a Purchase Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and place them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order .If your item is not in stock, we will back order for you. You will always be e-mailed with the option to cancel your order if you would rather not wait. We
accept credit and debit card payment
via paypal or you can use a paypal
account if you have one. If
you are shopping from Europe or
North America or other places
outside the Security We
know of no documented cases of
credit card fraud using the PayPal
shopping system over the Internet.
All credit card transactions use a
secure server – please keep a look
out for the gold lock at the bottom
of your browser. PayPal (Europe) Ltd
is a private limited company
incorporated in the The Hedgwitches Garden is constantly reviewing its procedures and any changes to the system are made in a secure way. Shipping And Handling Since our products are handpoured and on occasion made to order, we allow up to 7 days for despatch. If your order is urgent contact us first and we will see what can be arranged and what items we have in stock. For postal charges see the postage section. A signature will often be required on delivery, depending on the despatch method and value of the order. If you are not at home when we try to deliver, the driver will leave a card so that you can arrange a convenient time for redelivery Alternatively you can choose to have the delivery sent to a different address e.g. your work place. Tax Charges Where
applicable all prices include
VAT at the standard rate, certain
items are 0 rated for VAT in the Returns and Refunds The
Hedgewitches Garden endeavours to
only stock products of the highest
quality but if for any reason you
wish to return something, we'll
happily exchange it or refund your
money subject to the conditions
below. A returns form will be included with your order. If you have any queries regarding our returns policy, please contact us as above. Cancelling your Order The
To
cancel your contract please write to
us at the above address, send an
email to If your order has already been despatched, you must repackage all of the relevant items and return them to The Hedgwitches Garden. Please ensure that you send them recorded delivery as we cannot be held liable if items are lost whilst in transit. We may arrange for collection of the item from your residence at your cost. We will refund the relevant part of the purchase price for that order as soon as possible, within a maximum of 30 days after we receive your notification. Privacy Statement The
Hedgewitches Garden is
committed to protecting your
privacy. We will only use the
information that we collect about
you lawfully (in accordance with the
Data Protection Act 1998). We aim to
safeguard the privacy of our users
while providing the highest quality
of service. Feedback and Complaints The Hedgewitches Garden always welcomes feedback from its Customers; all complaints are dealt with in a timely, fair, confidential and efficient manner, our aim is to reply to you within 24hrs of receiving it. Lesley Sparks
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